First Shpk

Here's a full description drawing on both the company profile and the PIF form: FIRST sh.p.k. is an information security company established in 2007 and based in Tirana, Albania, providing services to public and private sector clients across Albania and internationally. The company is solely focused on information security, and has grown into one of the leading providers in the region, built around the values of reliability, confidentiality, and expertise. FIRST operates in compliance with a broad set of internationally recognized standards, including ISO 9001 (Quality Management), ISO/IEC 27001 (Information Security Management), ISO/IEC 20000-1 (IT Service Management), ISO 22301 (Business Continuity Management), ISO 14001 (Environmental Management), ISO 50001 (Energy Management), and BS PAS 99. Its team holds a wide range of professional certifications, including CISM, CRISC, CISA (ISACA), CISSP, ISSMP ((ISC)²), OSCP/OSCE/OSWP (Offensive Security), CEH (EC-Council), and GIAC/SANS credentials, along with National Top Secret, NATO Secret, and EU Secret security clearances. The company's service portfolio spans four main areas: Security Assessment Services — vulnerability testing, network security assessment, penetration testing, application testing, social engineering, and product testing. Governance, Risk & Compliance — information security strategic planning, security education and training (for board members, IT staff, CISOs, and customer-facing employees), risk management, and compliance/audit support (including PCI DSS, ISO 27001, and GDPR). Security Operations — advanced SOC services (on-site, cloud, or hybrid), vulnerability and inventory management, proactive intrusion detection, security intelligence reporting, and complex incident and forensic management. Products — implementation and training on third-party security solutions such as LastLine, AlienVault, RioRey, and LogRhythm. FIRST's client base spans banking, telecom, insurance, energy, government, environment, and industry sectors. Notable public-sector projects include a nationwide Digital Library and eLearning platform for 82 schools, an advanced government platform security upgrade (SIEM, WAF, network segmentation), a Smart City camera monitoring and control room system for the City of Tirana, and a national SCADA monitoring system with video-wall integration — reflecting deep experience in large-scale digital infrastructure, data security, and analytics for public institutions.